Food and Beverage Attendant | HIA Lounges

About the role

Coordinate and liaise between the respective Food and Beverage Supervisor by delivering a high quality of standard food and beverage service within assigned area of service. The role will also be required to ensure that a high level of customer service is provided to customers with attention to detail with emphasis on increasing brand value at all times.

Key accountabilities include:

• Ensure attention to detail and focus on providing excellent services to all customers within respective Lounges.
• Assist the Food and Beverage Supervisor and carry duties in his absence by maintaining service levels.
• Provides Food & Beverage service to all customers within respective Lounges or as directed by the Food and Beverage Supervisor.
• Undertake general or special duties as requested by the Food and Beverage Supervisor / Lounge Manager.
• Communicate and liaise with team members, kitchen, stores and other areas of operation to ensure seamless integration of duties and functions.
• Follow hygienic food and beverage management procedures.
• Attends and be actively involved in daily team briefings, ensuring that all rules, regulations and procedures are followed.
• Communicates with all external parties to work cooperatively in processing all customer requirements.
• Contributes exceptional standard of product knowledge to promote Premium Services and Qatar Airways products, assist with a diverse range of customer enquiries.

Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

Qualifications

About you

The successful candidate will have the following qualifications and skills:

• Minimum of High School Graduation
• Minimum 2 years of relevant experience
• Excellent communication skills with fluency in English language.
• Knowledge of current Food and Beverage regulations.
• Able to perform duties under pressure whilst maintaining the highest levels of customer service standards.
• High level of interpersonal skills with the ability to motivate and promote positive team working environment
• Excellent customer focus and service delivery.

About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply

If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.